Frequently asked questions

ArtDoon is a browser-based studio for arranging artwork inside walkable 3D spaces and publishing the finished exhibition as a web link.

No. Anyone with the public exhibition link can visit a published exhibition. An account is required to upload artwork, manage drafts, and publish.

Verification confirms that you control the address attached to the account. You may build and save drafts before verification, but publishing requires a verified email.

Yes. You can browse spaces and begin trying the exhibition flow anonymously. Creating an account keeps your work available across sessions and is required for uploads and publishing.

ArtDoon accepts image files that its image processor can decode, including common JPEG, PNG, WebP, TIFF, and AVIF files. Each upload may be up to 25 MB.

For the interactive viewer, ArtDoon applies the image orientation, removes embedded metadata, scales the image to fit within 2,048 × 2,048 pixels without enlarging it, and stores a quality WebP version. Keep your original master file separately.

The current default account storage allowance is 250 MB across artwork, uploaded video, and music. The Free plan holds up to 10 artwork images, Premium up to 100, and Ultimate is unlimited. Limits shown inside your Studio are authoritative.

Yes. The Artwork library is shared by all your exhibitions. Deleting an artwork from the library also removes it from every exhibition where it was placed.

You can add a title and description. Eligible plans can show up to eight print options with size, price text, and a note. ArtDoon does not process the sale; visitors contact the artist directly.

A Space is an architectural room supplied by ArtDoon. An Exhibition is your artwork, text, media, and presentation choices installed inside one of those spaces.

Depending on the space, you can place artwork and wall text, select frame and mount presets, adjust artwork lighting and reflections, add a statement, and add video or background music.

Rooms with a screen accept YouTube links or an uploaded MP4 or WebM file up to 80 MB by default. Background music accepts MP3, M4A, OGG, or WAV up to 20 MB by default. Browser codec support still determines whether a specific file plays.

It keeps the exhibition on your dashboard without making it public. Publish creates a public visitor page and shareable link. Making it private removes public access again.

Yes. Changes to the exhibition remain under your control. Visitors will see the current published version, and you can unpublish it at any time.

A current browser with WebGL and hardware acceleration gives the best result. ArtDoon includes touch controls and adaptive quality, but older or low-power devices may load more slowly.

Yes. Every published exhibition has a plain list view - images, titles, descriptions, and any price list, with no 3D or WebGL required. It opens automatically if your browser has no WebGL, or you can switch to it any time with the “View as a list” link on the exhibition page.

A public link can be accessed and shared. Broader discovery and a curated Explore page are planned for public beta. Do not publish anything you intend to keep confidential.

Embeds and password-protected preview links are planned for public beta and are not currently available.

ArtDoon has a Free plan with real limits, and two paid plans, Premium and Ultimate. You are only ever charged after choosing a plan on the Pricing page and completing checkout.

The Free plan allows up to 10 artwork images and saving or publishing in two starter spaces, with no background music or print sales. See the Pricing page for what Premium and Ultimate add.

Yes. Profile settings include a JSON data export and permanent account deletion. Deletion requires your password and removes your profile, exhibitions, uploaded media, saved spaces, and sessions.

ArtDoon currently uses essential HTTP-only cookies for signed-in sessions and for anonymous draft ownership. It does not currently use advertising cookies or third-party behavioral tracking.

You retain your ownership. You grant ArtDoon the limited permission needed to store, process, display, and deliver content through the service. You must have the rights needed for everything you upload or publish.

Check that you are signed in, the file is below the displayed size limit, your account has storage remaining, and the file opens normally on your device. Then try a current Chrome, Edge, Firefox, or Safari version.

Use the Contact page and choose Report content or Copyright concern. Include the public URL, the specific material, your relationship to it, and the action you request.

Use the Contact page or email mail@artdoon.com. Never send your password or a verification link.